GoTab Manager Dashboard Announcements
Stay up to date with the latest GoTab product updates, feature releases, and platform announcements.
Stay up to date with the latest GoTab product updates, feature releases, and platform announcements delivered directly through the Manager Dashboard.
- Product Updates (4/27/26) — Introducing invoice processing via Opsi at no cost, plus a new Preferred Name field that displays across POS, receipts, and reports.
- POS UI Improvements (3/12/26) — Consolidates segment and pencil icons into a single profile icon, streamlines discounts, and removes the back button to reduce accidental taps.
- Chargeback Dispute Process — New chargeback dispute process to provide evidence and receive updates as the process plays out.
- 2/17/26 Product Update — Members of a recurring membership segment now show renewal status, and transitioning to Option Groups is required by March 1, 2026.
- Product Updates (2/9/26) — Reminder for the option groups transition and available customer coupons showing in POS when a guest has checked in.
- Product Updates (1/26/26) — GoTab product updates regarding automatic product delays and option groups migration.
- Product Update (12/22/25) — GoTab now supports 3rd party ordering discounts and adds customization options for the gift card e-commerce page CTA button.
- Product Update: Compact Menu Options (11/10/25) — Expanded Compact Menu options on each POS display, providing more ways to control how products and menus are shown.
- Product Update: Tab Access Permission (11/4/25) — A new user sub-permission limits the tabs each user can access on the POS display to only their own assigned tabs.
- Product Updates (11/3/25) — Introduces a Print On Send display setting for POS and cover count visibility on KDS chits, plus an Adyen terms update notice.
- Product Update (10/16/25) — GoTab is introducing a streamlined approach to selling and activating physical gift cards directly from your POS terminal.
- Sales Page Updates (9/9/25) — Improvements to the Sales Page to provide more clarity into your sales data.
- Product Updates (8/26/25) — Quick Order Menus take advantage of idle space to the right of your tabs list, plus additional POS and KDS improvements.
- Product Updates (7/21/25) — Upcoming removal of the Manager Dashboard Classic View sales report and a new limited product availability indicator on POS buttons.
- Product Availability Terminology Update (7/7/25) — GoTab is updating product availability terminology: Enabled becomes Available, Disable becomes Hidden, and Set Stock becomes Adjust Stock.
- POS Order Entry Enhancements (5/9/25) — Improved speed, increased reliability in unstable networks, and the ability to keep adding items while offline.
- Manager Dash Nav Title Changes (4/28/25) — Navigation title changes in the manager dashboard for more accurate and precise descriptions.
- Product Updates (4/21/25) — Time clock edit reasons, an All Tabs vs My Tabs display setting, Guest Mode Tap-to-Pay, and staff notes on products.
- Product Updates (10/24/24) — POS UI change for NYC1 device pairing, item fulfillment status, guest pay settings, and additional customizable text messaging.
- POS UI Connection Status Update (9/26/24) — POS UI now communicates network connection status, displaying banners when devices lose or regain connectivity.
- SMS Platform Transition (9/20/24) — GoTab has partnered with OpenPhone to keep SMS messaging compliant with new, more stringent industry standards.
- Product Updates (8/16/24) — Item validation on the POS now occurs in the background for faster order entry, with a yellow highlight for items pending validation.
- POS Updates (7/10/24) — Send & Pay for Quick Order when open tabs are enabled, plus improved credit card payment alerts.
- Sales Page Update — Vastly improved Sales Page with new information icons and clickable line items for more clarity on every amount.
- Product Updates (3/20/24) — New yellow indicator on the POS alerts servers when an open tab has a pending unsent order, plus a new Call Number Prompt feature.
- Product Updates (3/6/24) — Multi-location users can now see combined Sales & Product Mix data when selecting “All Locations” in the Manager Dashboard.
- Product Updates (2/26/24) — Automatic app switching between GoTab and 7Punches for clocking in/out is no longer supported; a direct API integration is now available.
- Product Updates (2/21/24) — POS app update addresses NYC1 USB connectivity, broader Tap to Pay support, and a pending authorization bug fix on Adyen.
- Product Updates (2/12/24) — GoTab is rolling out Tap to Pay on the Pocket POS, allowing guests to tap mobile wallets or contactless cards to complete payments.
- Product Updates (2/7/24) — A new Pending Orders modal now prompts staff when navigating away from an unsent order, with options to leave, cancel, delete, or send.
- Product Updates (1/24/24) — Introduces Google Redirect, POS notifications, pre-auth name prompts, seating nicknames, Pocket POS guest mode, and item details on POS and KDS.
Feature Guides
Section titled “Feature Guides”- KDS: Product Delays and Product Availability — Mark items unavailable on your KDS, set auto re-enable options, and configure product delays on the guest-facing menu.
- Membership/Loyalty: Member Info and Checking In on the POS/CFD — Customers can view their membership information and staff can check in members from the POS or customer-facing display.
- Location Settings: How to Create Refund Reasons (Comp/Void) — Create refund reasons to associate with each refund, discount, comp, or void you issue from your Manager Dashboard.
- Cash Paid In / Paid Out — Record cash transfers to and from a cash account using Paid In / Paid Out.
- Price Embedded Barcodes — Scan a product and have the unit price automatically populate on the tab based on weight.