KDS: Ticket Timer

KDS Ticket Timer In the KDS, there are two ways to account for time. Operators can choose to use the countdown mode or count up mode [simple ticket timer]. The countdown method shows the kitchen staff how much time it will take to prepare an item and orders. Whether using the countdown mode or count-up mode the ticket colors hold the same meaning. Ticket Color

• The ticket timer and prep time prep intervals are set on each device.
• Gray - The order has just been placed.
• Yellow - The order has been sitting in the queue and has almost reached the allotted prep time.
• Red - The order is overdue.
• Green - A completed and dispatched order.

We also updated the yellow ticket timer to increase the contrast, making it easier to read. .jpg?width=479&height=187&name=Original%20and%20New%20Yellow%20KDS%20Ticket%20Timer%20(1).jpg) Countdown Mode All incoming tickets will start at 0 and count up. There are no pre-set prep times associated with the items. Ticket Timer Set-Up

1. Click the three bar icon in the left-hand corner
2. Click Settings, then Tickets
3. Choose to set the KDS to use the count-up or countdown mode
4. Set the Timer Duration