KDS, Printers & Displays
Set up kitchen display systems, receipt printers, task displays, and additional screens.
Everything you need to set up and operate your kitchen display systems, printers, task displays, and additional screens at your GoTab location.
How to Set Up a Display System Initial setup guide for connecting a new display or KDS to your location.
KDS: Setting Up Your KDS Display Configure your KDS device — layout, stations, and display preferences.
KDS: EXPO vs PREP Mode Understand the difference between Expo and Prep modes and when to use each.
KDS: Settings Overview Review all available settings for your KDS and how to configure them.
How to Receive a New Activation Code Get an activation code to connect a new display device to your location.
Station Groups Group multiple KDS stations together to share tickets and coordinate fulfillment.
Station Overrides Override which station a ticket routes to on a per-product or per-category basis.
How to Add a Task Display System Set up a task display for recipe lookup and prep instructions.
KDS Operations
Section titled “KDS Operations” KDS: Display Functionality Overview of all KDS display features and how tickets move through the system.
KDS: Ticket Functionality Understand how tickets are structured and managed on the KDS.
KDS: Ticket Timer Configure ticket timers to track how long orders have been waiting.
KDS: How to Sort Items on Tickets Control the order in which items appear on a KDS ticket.
KDS: How to View Modifier Names Show or hide modifier names on KDS tickets.
KDS Multi-Select Select and act on multiple tickets at once from the KDS.
KDS: Batch Orders Group multiple orders into a single batch on the KDS for efficient prep.
KDS: Takeout Configure your KDS to manage takeout and pickup orders.
KDS: Closeout Report Run an end-of-shift closeout report directly from the KDS.
Task Display: View Recipes from the KDS Access recipe details from the task display system during prep.
Printers & Guest Communication
Section titled “Printers & Guest Communication” KDS: Print on Dispatch Trigger a receipt print automatically when an order is dispatched from the KDS.
What to Do If One Printer Is Down Troubleshoot and reroute printing when a single printer goes offline.
KDS: How to Text a Guest Send a text message to a guest directly from the KDS when their order is ready.
Auto-Text on Fulfillment Automatically send guests an SMS when their order is marked as fulfilled.
KDS: How to Reach GoTab Support Contact GoTab support directly from the KDS interface.