How to Sell a Physical or Digital GoTab Gift Card
You can easily sell GoTab physical, RFID or digital gift cards from your POS.
You can easily sell GoTab physical, RFID or digital gift cards from your POS.
Section titled “You can easily sell GoTab physical, RFID or digital gift cards from your POS.”How to Sell a Physical or RFID Gift Card
Section titled “How to Sell a Physical or RFID Gift Card”Adding a physical gift card to a tab — including RFID and QR-based cards, and whether you’re adding one card or several — goes through the Scan Physical Gift Cards flow. See How to sell, comp, and issue physical gift cards from the POS for the full walkthrough, including scanning cards, changing quantity mid-scan, and comping or issuing cards in bulk.
This flow requires your location to be on New Option Groups. Locations still on Old Options or in Migration Mode will instead enter the card number directly on the gift card item form.
How to Sell a Digital Gift Card
Section titled “How to Sell a Digital Gift Card”Order Flow:
- Start a tab and choose a spot
- Choose your gift card product then select “digital” for your gift card type.
- Choose whether you want to send the digital gift card via Phone or Email and input the appropriate information for the recipient.
- Then, choose the gift card amount.
- Click Add and pay the tab out as normal. Once the tab has been closed, the recipient will receive a notification with a link to their gift card. Starting August 31, 2026, they can use it directly from that link — by QR code or card number — without claiming it first. They can still choose to claim the gift card, which adds it to their GoTab customer wallet. See How to redeem a GoTab digital gift card for the full redemption flow.
You may also choose to set up a dedicated ordering page for your digital gift cards so guests can purchase these on their own. Click here for instructions on how to set this up.