How to order physical gift cards
GoTab partners with eCard Systems to print physical gift cards that work with your GoTab gift card program. This article walks through the ordering process, from confirming quantity and design with your GoTab account manager to approving the proof, paying, and receiving your cards.
GoTab partners with eCard Systems to print physical gift cards for your location. Each card is printed with a unique GoTab gift card number and QR code, so it’s ready to scan and sell on your POS as soon as it arrives.
Your GoTab account manager coordinates the order with eCard. You work directly with eCard on design, proof approval, shipping, and payment.
Before you start
Section titled “Before you start”- Set up gift cards first. Your location needs a GoTab gift card processor before cards can be ordered. See How to set up gift cards.
- Decide how many cards you want. A single order can include up to 5,000 cards.
- Think about design. eCard can design your cards with you, or you can provide your own custom design files using the GoTab gift card template.
Step 1: Confirm your order with your account manager
Section titled “Step 1: Confirm your order with your account manager”Contact your GoTab account manager. They’ll share current eCard pricing and confirm how many cards you’d like to order.
eCard also offers custom gift card sleeves and accessories. You can browse the options on the eCard Systems custom accessories page.
Step 2: Get introduced to eCard
Section titled “Step 2: Get introduced to eCard”Your account manager sends an introduction email connecting you with the eCard team. eCard typically works with you directly on your card design. If you already have custom design files, they can be shared in that introduction email.
Step 3: GoTab sends your card data to eCard
Section titled “Step 3: GoTab sends your card data to eCard”GoTab generates the unique gift card numbers and QR codes for your order and sends them securely to eCard. You don’t need to do anything during this step.
Step 4: Approve your proof, choose shipping, and pay
Section titled “Step 4: Approve your proof, choose shipping, and pay”- eCard sends you a link to review a proof of your cards. Use that link to request any adjustments.
- Once you approve the proof, choose a shipping method and submit payment through the same link.
Payment for the cards and shipping goes directly to eCard.
Timing
Section titled “Timing”- eCard responds to the introduction email within 24 to 48 hours.
- After you approve the proof, cards take about 6 business days to print and be ready to ship.
- Shipping time and cost depend on the shipping method you choose.
When your cards arrive
Section titled “When your cards arrive”Your cards are ready to sell. Physical gift cards are activated when they’re sold, not when they’re printed, so they carry no balance until you scan them onto a tab and the tab is paid. See How to sell, comp, and issue physical gift cards from the POS.