👨‍🍳 Kitchen / Expo

Working tickets on the KDS and communicating with the floor.

Everyone starts with the basics — logging in and your PIN. Below is what’s specific to Kitchen / Expo.

POS

How to assign a PIN to access your POS Navigate to the Users Page, select the pencil icon on the user, then click the Additional Information dropdown and assign a new PIN.

KDS, Printers & Additional Display Setup

Auto-text on fulfillment You can configure your KDS to auto-text customers upon fulfilling an order.

KDS: EXPO vs PREP mode EXPO: When your KDS is set to EXPO, that means that you have the ability to view all orders across all zones (i.e. Bar, Kitchen, Upstairs Bar, Etc.) Typically,

KDS: Closeout Report You can print a closeout report directly from your KDS.

KDS: How to reach out to GoTab support You can reach GoTab Support via our chat bubble from the KDS or the manager dashboard any time.

KDS: How to text a guest and view old messages KDS: How to text a guest and view old messages

KDS: Display functionality Print On Fulfill You can configure a KDS ticket to automatically print the ticket when the order or product is fulfilled by turning on print on fulfill. If prin

KDS: How do I view modifier names? Modifier Names can be configured to show underneath the order on the KDS. This allows kitchen staff to easily view where the modifier option belongs. To enable

KDS multi select You can mass text multiple guests from the KDS. Use Case: To access this, click the pointer icon on the bottom right of your KDS, then select the guests’ tick

KDS: Takeout When viewing takeout tickets on the KDS, you may see they have different functionalities. Takeout tickets will show the time the takeout is scheduled for as we

KDS: Ticket functionality Ticket Functionality [ ●●● ] On the KDS, when the display is in expo mode, there is greater functionality to engage with the the tickets. Texting Customers Al

KDS: Ticket timer KDS Ticket Timer In the KDS, there are two ways to account for time. Operators can choose to use the countdown mode or count up mode [simple ticket timer]. The

Pack & Route

How To Access Your Delivery Routes Learn how to calculate your delivery routes and open them directly in Google Maps from the GoTab manager dashboard.

Generate a packing slip Learn how to select takeout or delivery orders and generate packing slips from the Pack & Route dashboard.

Pack & Route The Pack & Route dashboard helps operators generate packing slips, export bulk orders, and plan self-delivery routes.

Packing Slips Packing slips allow you to generate printable or exportable versions of any order from the Pack & Route dashboard.

Route Planning GoTab's route planning feature allows operators doing self-delivery to create optimal routes by time, distance, or number of vehicles.