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Location Settings: How do I create refund reasons? (Comp/Void)

You can create “refund reasons” to associate with each refund, discount, comp, or void you issue.

  1. To create a refund reason, navigate to your Manager Dashboard > Location Settings > Edit
  2. Scroll to the bottom and open the drop-down for “Custom refund, comp/void, and discount reasons”
  3. Add or delete any refund reasons You will then be able to choose one of these options when issuing a refund, discount, comp, or void.